The CRTC is putting Canadians at the centre of their communication system

OTTAWA and GATINEAU, QC, April 5, 2016 /CNW/ – The Canadian Radio-television and Telecommunications Commission (CRTC) today published its Three-Year Plan, setting out the key activities it intends to undertake from 2016 to 2019. The plan is designed to help Canadians prepare for the CRTC’s upcoming activities and their participation in public consultations.

The planned activities that will ensure that Canadians have access to a world-class communication system include:

  • a public hearing on basic telecommunications services, which will be followed by the implementation of the new policy
  • the Discoverability Summit, an international event organized in collaboration with the National Film Board of Canada, to explore solutions to improve the discoverability of audiovisual content
  • licence renewals for French-language and English-language television services
  • a public consultation to review the Wireless Code‘s effectiveness in helping Canadians understand their contracts for their cellphones and other mobile devices, and
  • continue to promote and enforce compliance with Canada’s anti-spam legislation (CASL) and the Unsolicited Telecommunications Rules.

The Three-Year Plan 2016–2019 reflects the CRTC’s commitment to implementing sound management practices and fulfilling its mandate in a transparent and responsible manner. It also provides details about results and achievements of the last year.

Quick facts

  • The CRTC’s Three-Year Plan 2016–2019 provides information on upcoming activities to ensure that Canadians have access to a world-class communication system.
  • The CRTC’s Three-Year Plan is based on the Create, Connect and Protect pillars and reflects its commitment to implement sound management practices.
  • Canadians are invited to participate in the CRTC’s public consultations and hearings.
  • The consultation and hearing dates are announced on the CRTC website.


“Whether they are at work, at home or at school, communications services are more important than ever in the lives of Canadians. The Three-Year Plan is our commitment to Canadians that we will continue to put them at the centre of our conversations about the future of broadcasting and telecommunications in this country. We encourage Canadians to participate in our proceedings, so that we may ensure their communication system is meeting their needs and interests.”

Jean-Pierre Blais, Chairman of the CRTC

Related Product
CRTC Participation Guide

Associated Links
Three-Year Plan 2016–2019
Discoverability Summit

Follow us on Twitter: @CRTCeng

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Do you have any questions or complaints?

These documents are available in alternative format upon request.

SOURCE Canadian Radio-television and Telecommunications Commission

For further information: Contacts: Media relations, Tel: 819-997-9403; Fax: 819-997-4245; General information, Tel: 819-997-0313, TDD: 819-994-0423; Fax: 819-994-0218, Toll free: 1-877-249-CRTC (2782), TDD – toll free: 1-877-909-CRTC (2782)


Source: The CRTC is putting Canadians at the centre of their communication system

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